Terms and Conditions

GrailDraw is operated by Grail Technologies (registration number 2025-00264, Rodney Bayside Building, Rodney Bay, Saint Lucia LC 01401) under Anjouan gaming licence number ALSI-202512005-FI1, issued by the Government of the Autonomous Island of Anjouan, Union of Comoros — all confirmed on graildraw.com. The Anjouan licence confirms: audited finances, segregated player funds, KYC identity verification and AML compliance. GrailDraw is a sister brand to GrailBet, both operated by Grail Technologies under the Grailbet Partners affiliate programme — confirmed on grailbetpartners.com. The platform launches in August 2026 and can be contacted at [email protected] for pre-launch questions. Licence number ALSI-202512005-FI1 is publicly stated at graildraw.com and verifiable against the Anjouan Gaming Authority’s public records. For context on what the Anjouan licence means for players, Casino Guru’s licence safety assessments and AskGamblers’ casino safety evaluations both cover Anjouan-licensed platforms with independent ratings.

GrailDraw’s confirmed waitlist free ticket terms from graildraw.com are: one entry per person; 50 members of the waitlist will receive free tickets to the first Watch Draw (Wimbledon Datejust 41 Rolex); free-entry winners must verify identity with valid photo ID; duplicate or multiple accounts are disqualified. The sign-up process requires only an email address — no deposit, no payment details, no commitment at the waitlist stage. GrailDraw confirms no spam and unsubscribe available at any time. Being on the waitlist does not guarantee free tickets — 50 specific members will receive them, and early sign-up improves eligibility. The first Watch Draw will fire in August 2026 following general platform launch. The Wimbledon Datejust 41 is confirmed as authenticated and in hand before the draw goes live — meaning the prize is physically sourced, papered and ready to ship before a ticket is sold. Winners take the watch or the confirmed cash equivalent. Full waitlist and draw terms will be published in the GrailDraw Terms and Conditions at graildraw.com at launch.

GrailDraw’s confirmed contact for player support is [email protected] — stated on graildraw.com. For any dispute, contacting support via email creates a written record of the query and the responses received, which is essential documentation if the matter needs to escalate. Because GrailDraw operates under the Anjouan licence (ALSI-202512005-FI1), the Anjouan Gaming Authority is the relevant regulatory body for formal disputes — the authority’s contact details are available through the Anjouan Gaming Commission’s public records. Unlike MGA or UKGC licensees, Anjouan-licensed platforms do not carry a mandatory EU Alternative Dispute Resolution pathway, which means independent mediation is an important escalation route. File independent complaints at Casino Guru’s free complaint service or AskGamblers’ complaint system — both formally contact operators on player behalf and publish resolution outcomes publicly. Because GrailDraw launches in August 2026, these dispute services will become available from the date the platform goes live.

GrailDraw publishes an underage gaming policy at graildraw.com — consistent with its Anjouan ALSI-202512005-FI1 licence conditions, which require all players to be aged 18 or over to register and participate. Identity verification (KYC) enforces this minimum age requirement: all players must submit photo ID that confirms their date of birth before prizes are fulfilled and before withdrawals are processed. GrailDraw’s terms explicitly state that free-entry waitlist winners must verify identity with valid photo ID — which will confirm age at that stage for those players specifically. Providing false date of birth information during registration constitutes a material breach of GrailDraw’s Terms and Conditions and will result in account closure and prize forfeiture. Some jurisdictions set the minimum gambling age at 19 or 21 — in those cases, local law takes precedence over the platform’s stated minimum. For parental control resources to block gaming sites at the device level, BeGambleAware’s parental controls guidance covers available filtering tools. For country-specific minimum gambling age information, Casino Guru’s jurisdiction guides provide an accessible reference.

GrailDraw operates under Anjouan licence ALSI-202512005-FI1, which includes jurisdiction-specific restrictions on where the platform can legally operate and accept players. Specific restricted country lists will be published in the full GrailDraw Terms and Conditions at graildraw.com at August 2026 launch — this information is not published pre-launch. The Grailbet Partners affiliate terms (grailbetpartners.com Section 13) confirm that affiliates must not promote GrailDraw in jurisdictions where online gambling is prohibited, restricted or not accepted by the company. This implies the operator maintains an internal restricted country list that will be disclosed at launch. Before registering, players should verify their country’s eligibility directly at graildraw.com when the full terms are published. If GrailDraw is not available in your country, Casino Guru’s country-filtered platform directory and AskGamblers’ casino finder maintain updated lists of licensed alternatives by jurisdiction.